Privacy Policy for TeesWithQuotes.in
At TeesWithQuotes.in, we are committed to protecting the privacy and personal information of our website visitors and customers. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website and engage with our services. By using our website, you consent to the terms outlined in this Privacy Policy.
1. Information We Collect:
– Personal Information: When you place an order or create an account on our website, we collect certain personal information, including your name, email address, shipping address, and contact details.
– Order Information: We collect information related to your orders, such as the products purchased, order history, payment details, and shipping preferences.
– Communication Information: We may collect information when you contact our customer support or communicate with us through email, phone, or other means.
2. How We Use Your Information:
– Order Fulfillment: We use your personal and order information to process, fulfill, and deliver your orders, as well as provide updates and support related to your purchases.
– Customer Support: We may use your information to respond to your inquiries, requests, or feedback and provide you with assistance or resolution.
– Improving our Services: We may analyze and utilize your information to improve our website functionality, product offerings, and overall customer experience.
3. Data Security:
– We implement appropriate security measures to protect your personal information and prevent unauthorized access, disclosure, or alteration.
– We use secure payment gateways to process financial transactions and do not store any payment card details on our servers.
4. Third-Party Services:
– We may engage third-party service providers, such as shipping partners and payment processors, to facilitate order fulfillment and payment processing. These providers have their own privacy policies, and we recommend reviewing their policies for further information.
5. Cookies and Tracking Technologies:
– We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and gather information about your preferences. You can modify your browser settings to disable cookies, although this may affect certain website functionalities.
6. Disclosure of Information:
– We do not sell, trade, or rent your personal information to third parties for marketing purposes. However, we may disclose your information to trusted third parties who assist us in operating our website, conducting our business, or providing services to you.
7. Your Choices and Rights:
– You have the right to access, update, or delete your personal information stored with us. You can also opt-out of receiving marketing communications from us by following the unsubscribe instructions provided in the emails.
8. Updates to the Privacy Policy:
– We may update this Privacy Policy from time to time. The updated version will be posted on our website with the revised effective date. We recommend reviewing this Privacy Policy periodically.
If you have any questions or concerns about our Privacy Policy or the use of your personal information, please contact us at [email protected]
Customer Returns:
Product Quality issues:
In the case of issues related to misprinting or damaged or defective items sent to the customer, it must be communicated to us within 5 days upon the delivery of the product. For items lost in shipment, claims, if any, must be communicated not later than 10 days after the estimated delivery date.
Broken products received:
In the case of fragile products like Mugs and Framed posters, all issues have to be raised within 5 days from the date of delivery of the product. In order to raise a replacement request, send us pictures of the broken product along with the original packaging in which the product was received by the customer, showing the shipping label and the customer details on it clearly for verification.
Rejection by Customer:
Since the product is customized to customer requirement, any such return or rejection must be channelled through you. We do not refund for any modification in order for size or color and hence such modifications are to be offered at your expense and discretion. A new order, at your expense, needs to be placed for an updated modification if you choose to accept or offer exchanges to your end customers.
Cancellation:
Cancellations by the customer – In case we receive a cancellation notice and the order has not been processed by us, we shall cancel the order immediately and refund the entire amount through provided bank account or UPI. If we have already printed and shipped the product, we will not be able to approve the cancellation request. In such cases, the product follows the normal lifecycle process.
Cancellation by TeeswithQuotes – Under certain circumstances it might not be possible for us to accept an order and we may be compelled to cancel the same. We reserve the right to refuse or cancel any order for any reason at our sole discretion. Some situations that may result in your order being cancelled include limitations on quantities available for purchase, inaccuracies or errors in product or pricing information, or problems identified by our credit and fraud avoidance department. We may also ask for additional verification or information before accepting any order. We will contact you if all or any portion of your order is cancelled or if additional information is required to accept your order. If your order is cancelled after you are charged, the said amount will be reversed back in your provided account in the next ledger closing cycle, which is run every 15 days.
Shipping and Delivery
- Order Processing, Shipping Time, and Costs:
- Once your order is placed, it will be processed within 24 hrs. Please note that processing time does not include weekends or holidays.
- Shipping time may vary depending on the destination. Estimated shipping time will be provided during the checkout process. It will be between 3 -15 days depending customer location.
- Shipping costs, if applicable, will be calculated based on the weight, dimensions, and destination of your order. The shipping costs will be displayed during the checkout process.
- International Shipping:
- We offer international shipping to select countries. Additional customs duties, taxes, and fees may apply to international orders. These charges are the responsibility of the recipient and are not included in the product price or shipping cost. Please check with your country’s customs office for more information.